These are the forms that the receptionists and the surgery scheduler use for the patients when they first check in, or when they are in need of a surgery. The first form is completed by the receptionists when the patient is checking in, and it is then given to the either to HNS (Head and Neck Surgery), Speech, or Audiology. It is then taken by the appropriate department so the patient can receive the proper care. It is used by the nurses, doctors, audiologists, etc. to see what the patient came in for, and they receive the best care possible.
This form is used by the surgery scheduler of the department, who is in charge of scheduling the surgeries for ALL the head and neck surgery doctors! This form is inside the surgery packet (pictures are up on an earlier blog post) and it contains the necessary information for the patient to schedule their surgery. The surgery scheduler discussed the importance of patients scheduling their surgery on time, and she also mentioned that everything has to be correct, and to the doctor's orders. Sometimes, a doctor might need an instrument that isn't available in the OR, so the surgery scheduler has to make sure that what the doctor requested in included in the case report. This way, when the day of the surgery comes along, the doctor will have the necessary instrument to perform a successful surgery.
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